We work hard to keep TrilbyTV as simple as it can be, although we recognise that sometimes a little help is needed. Find out what’s included in our support packages for schools in Multi Academy Trusts and how to book training.
A 60-minute training session delivered online to all sites in your trust, designed to empower you to share impactful, engaging content with your community. You’ll learn how to:
A 45-minute Signage Review with our Customer Success team and MAT Lead, 3 months into your subscription. We’ll cover:
After your session, you’ll receive a Signage Review document to use as your go-to guide for staying on track and levelling up your signage.
Join our monthly Community Drop-Ins – no pressure, just a fun and interactive way to get more from TrilbyTV!
Our team are ready to help with any questions you might have. Reach out to us using email or use the chat in the bottom right corner or call us on 0121 333 6860 option 2.
You can also check out:
New Case studies, Insights & Resources on the TrilbyTV Blog.
A 60-minute training session delivered to each site with Enhanced Support, designed to empower teams to share impactful, engaging content with your community. You’ll learn how to:
Plus, receive a Content Boost of 2 unique pieces of content designed just for you
Your dedicated Customer Success Manager will be your go-to TrilbyTV expert, there to guide you every step of the way on your digital signage journey. They’ll deliver training, offer ongoing support, and be on hand to answer calls and emails from your users – helping your Trust get the very best out of TrilbyTV.
Schools with Enhanced support will receive a tailored Signage Review document prepared by our Customer Success team.
This will review:
Teams will be given the opportunity to book a follow-up call to discuss any comments and feedback in more detail.
A 45-minute Signage Review with our Customer Success team and MAT Leadership, 6 months into your subscription. We’ll cover:
After your session, you’ll receive a Signage Review document to use as your go-to guide for staying on track and levelling up your signage.
Ahead of your renewal, sit down with your dedicated CSM for a 45 minute Impact Review, to reflect on the difference digital signage has made across your community. Celebrate successes, share “wow” moments and explore areas of growth. We’re here to ensure your schools continue to get maximum value year after year.
Join our monthly Community Drop-Ins – no pressure, just a fun and interactive way to get more from TrilbyTV!
Our team are ready to help with any questions you might have. Reach out to us using email or use the chat in the bottom right corner or call us on 0121 333 6860 option 2.
You can also check out:
New Case studies, Insights & Resources on the TrilbyTV Blog.
If you need more help, our team are here to assist. You can contact us via email, phone or live chat.