Support and Training

We want you to get the most out of TrilbyTV, that’s why we offer a variety of different ways to help you find the support that’s right for you. This includes connecting with the team for assistance or even finding your own way via our support pages.

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Knowledge base

Search through our knowledge base packed with useful guides and information.
Available 24/7.

See knowledge base
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Live chat

Use our live support chat to speak with a member of the team or send us an email.
Online 8.30am to 6pm (GMT/BST)

Chat now
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Call us

If you would prefer to talk over the phone, you can call us on +44 (0)121 333 6860.
Available 8.30am to 6pm (GMT/BST)

Call us


We work hard to keep TrilbyTV as simple as it can be, but we recognise that sometimes a little help is needed.
If you want to book a free personal training session with a member of the team you can do that here.

A typical 1:1 session will be based around your needs and may include:

  • A walkthrough of certain features.
  • Guidance around content creation tools.
  • Sharing of 'best practice' from our wealth of customer experience.
Request training
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We hold a number of live webinars throughout the year where we hear from current customers about their experiences with TrilbyTV. These sessions are an opportunity to share digital signage stories and get ideas that you can use in your own setting.

Our webinars can be viewed via any web browser and you can register below.


Watch a Demo

In this short video, Tom provides a brief overview of TrilbyTV and shows you how simple it is to get up and running in less than 5 minutes.

Watch now
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